Logistics Operations Specialist

hace 1 semana


Monterrey, Nuevo León, México Human Quality A tiempo completo

About Human Quality:

At Human Quality, we strive to deliver exceptional service and value to our clients. Our team is dedicated to ensuring timely service delivery, meeting deadlines, and managing customer expectations.

Job Overview:

This role is responsible for coordinating logistics operations, building and maintaining relationships with clients, and providing solutions to meet their needs. The successful candidate will have excellent communication abilities, a strong entrepreneurial spirit, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Client Management: Building and maintaining relationships with clients, onboarding new accounts, and providing solutions to meet their needs.
  • Operations Management: Ensuring timely service delivery, meeting deadlines, and managing customer expectations.
  • Coordination: Collaborating with teams, coordinating transportation providers, and responding to inquiries.
  • Documentation: Reviewing and ensuring accuracy of documents.
  • Quality Control: Monitoring service quality and making necessary adjustments.

Required Qualifications:

  • Bilingual English/Spanish Required: Fluency in both English and Spanish is required for effective communication with clients and colleagues.
  • Entrepreneurial and Competitive Spirit: A strong desire to succeed, take initiative, and drive results.
  • Excellent Communication Abilities: Strong verbal and written communication skills, with the ability to articulate complex ideas simply.
  • Computer Savvy: Working knowledge of relevant software and technology, with a willingness to learn and adapt.
  • Outstanding Organizational and Time Management Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Bachelor's Degree: A degree in business administration, logistics, engineering, or a related field is required.

Compensation and Benefits:

We offer a competitive salary of $21,000 MXN per month, a night shift rotating schedule, and full benefits. This role requires a bachelor's degree plus 1 year of previous experience in logistics or 3 years of comparable experience in the logistics/transportation industry.



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