Italian Market CX Team Head
hace 5 días
Company Overview
At Factorial Hr, we pride ourselves on being a leading provider of HR software solutions for SMEs.
We aim to empower businesses to automate their HR workflows, centralize people data, and make informed decisions.
Our diverse team of over +900 people across four continents enables us to deliver exceptional services to our global customer base.
Job Description
We seek an accomplished Account Management Team Lead for our Italian Market CX team.
The successful candidate will be responsible for driving upselling, retention, satisfaction, and renovation efforts for existing clients, working closely with the Director of Account Management and other Area Managers.
Requirements
- 2+ years of experience in management roles, with a background in sales
- Strong upselling, cross-selling, and customer relationship management skills
- Exceptional analytical and problem-solving abilities
- Bilingual proficiency in English and Italian
- Ability to thrive in a dynamic environment and prioritize multiple responsibilities
Benefits
- Competitive compensation package
- Opportunity to grow professionally in a fast-paced industry
- Collaborative, multicultural work environment
- Access to cutting-edge HR software and tools
-
Italian Market Payroll Consultant
hace 7 días
Reynosa, Tamaulipas, México Factorial HR A tiempo completoWe're looking for a Jr Payroll Consultant to join our team at Factorial HR. As a key member of our Italian market team, you'll be responsible for ensuring that our clients have the best onboarding experience.Your main focus will be on onboarding new clients, gathering their feedback, and working closely with our product team to enhance our payroll product....
-
Payroll Specialist for Italian Market
hace 7 días
Reynosa, Tamaulipas, México Factorial HR A tiempo completoAt Factorial HR, we're looking for a new Jr Payroll Consultant to make sure our clients have the best onboarding experience in the Italian market.The role requires perfect understanding of clients' processes and problems to detect possible improvements and opportunities in our product. The successful candidate will be responsible for onboarding new clients,...
-
Payroll Specialist Italian Market
hace 7 días
Reynosa, Tamaulipas, México Factorial HR A tiempo completoAt Factorial we're looking for a new Jr Payroll Consultant for the Italian Market to make sure our clients have the best onboarding experience.Ready to be part of the challenge?The RoleYou will be responsible for onboarding new clients to our HR software, gathering their feedback ensuring that they use the platform to its fullest. One of your greatest...
-
Director of Client Relationships
hace 7 días
Reynosa, Tamaulipas, México Factorial HR A tiempo completoWe are seeking a seasoned professional to take on the role of Account Management Director in our Italian market. As a key member of our CX team, you will be responsible for developing and implementing account management strategies that drive business growth.The ideal candidate will have a proven track record in management roles, with a minimum of 2 years of...
-
Strategic Account Director
hace 7 días
Reynosa, Tamaulipas, México Factorial HR A tiempo completoAt Factorial HR, we are seeking an experienced professional to lead our account management team in the Italian market. As a key member of our CX team, you will report directly to the Director of Account Management and work closely with other Area Managers to drive business growth.The ideal candidate will have a proven track record in management roles, with a...
-
Reynosa, Tamaulipas, México Factorial HR A tiempo completoJob DescriptionWe are seeking a skilled Sales Account Executive to join our Italian Market team.This role is responsible for managing upselling opportunities for existing clients and effectively developing the customer experience throughout the sales cycle.About the RoleThe successful candidate will be responsible for creating strong relationships with...
-
Reynosa, Tamaulipas, México Factorial HR A tiempo completoSales Account Executive Feature Specialist Italian MarketHelloAt Factorial we're looking for a new Sales Account Executive Feature Specialist Italian Market to help us boost the company to the next level.Ready to be part of the challenge?We believe in developing our team, spreading our company culture, and sharing our views on how Human Resources can make a...
-
Sales Account Executive Feature Specialist Italian Market
hace 2 semanas
Reynosa, Tamaulipas, México Factorial Hr A tiempo completoSales Account Executive Feature Specialist Italian MarketHello At Factorial we're looking for a new Sales Account Executive Feature Specialist Italian Market to help us boost the company to the next level.Ready to be part of the challenge?We believe in developing our team, spreading our company culture, and sharing our views on how Human Resources can make a...
-
HR Onboarding Expert for Italian Clients
hace 7 días
Reynosa, Tamaulipas, México Factorial HR A tiempo completoWe're excited to announce the opening of a new role at Factorial HR - Jr Payroll Consultant! As a key member of our Italian market team, you'll be responsible for ensuring that our clients have the best onboarding experience.Your main focus will be on onboarding new clients, gathering their feedback, and working closely with our product team to enhance our...
-
Account Management Director Lead
hace 5 días
Reynosa, Tamaulipas, México Factorial Hr A tiempo completoAbout UsFactorial Hr is a fast-growing company founded in 2016. Our mission is to help SMEs automate HR workflows, centralize people data and make better business decisions.We serve thousands of customers in over 60 countries all over the world and across industries.Our team consists of over +900 people in Barcelona, Brazil, Mexico, and US offices.About The...
-
Sales Team Lead French Market Specialist
hace 7 días
Reynosa, Tamaulipas, México Factorial HR A tiempo completoJob DescriptionWe are looking for a highly motivated and experienced Sales Team Lead to join our team in the French Market. As a Sales Team Lead, you will be responsible for leading a team of Sales Account Executives and guiding them through the sales process. Your primary objective will be to drive sales growth and expansion in the French Market.About the...
-
Head Of People
hace 20 horas
Reynosa, Tamaulipas, México Factorial Hr A tiempo completoAt Factorial, we're looking for a new Head of People to help us boost the company to the next level.Ready to be part of the challenge?The RoleThe Head of People at Factorial will be responsible for developing and executing a comprehensive people strategy that aligns with our business goals.This role oversees talent acquisition, talent development,...
-
Account Management Director
hace 5 días
Reynosa, Tamaulipas, México Factorial Hr A tiempo completoHelloAt Factorial, we are looking for an Account Management Team Lead for the Italian Market to join our CX team.You will report directly to the Director of Account Management and will work hand in hand with the other Area Managers to work on upselling, retention, satisfaction, and renovation plan for our existing clients.We are looking for a person who...
-
Sales Account Executive Team Lead French Market
hace 7 días
Reynosa, Tamaulipas, México Factorial HR A tiempo completoSales Account Executive Team Lead French Market HelloFactorial is on the lookout for a dynamic individual to step into the role of Sales Account Executive Team Lead for the French Market and help drive our company to new heights.Factorial bets for potential and growth, so we currently evaluate all seniority levels: Junior, Mid & Senior. We believe diversity...
-
Head of People
hace 7 días
Reynosa, Tamaulipas, México Factorial HR A tiempo completoAt Factorial, we're looking for a new Head of People to help us boost the company to the next level.Ready to be part of the challenge?The RoleThe Head of People at Factorial will be responsible for developing and executing a comprehensive people strategy that aligns with our business goals. This role oversees talent acquisition, talent development,...
-
Talented Business Development Specialist
hace 3 días
Reynosa, Tamaulipas, México Factorial HR A tiempo completoItalian Sales RepresentativeWe're seeking a Sales Development Representative for the Italian Market to join our fast-growing team at Factorial HR.Able to demonstrate and be accountable for their own success, this individual will thrive in our inclusive environment that values diversity and collaboration.The Role:Pursuing opportunities within the SaaS...
-
Sales Development Representative
hace 5 días
Reynosa, Tamaulipas, México Factorial HR A tiempo completoSales Development Representative Italian MarketAt Factorial, we're looking for a new Sales Development Representative for the Italian Market eager to develop their career in sales while helping us boost the company to the next levelFactorial bets for potential and growth, so we currently evaluate all seniority levels: Junior, Mid & Senior. We believe...
-
Account Management Lead
hace 7 días
Reynosa, Tamaulipas, México Factorial HR A tiempo completoWe are looking for a highly motivated and results-driven individual to join our account management team as a Team Lead. In this role, you will be responsible for leading a team of professionals in the Italian market, driving business growth through effective account management strategies.The ideal candidate will have a strong background in sales, with...
-
DACH Market Expansion Specialist
hace 4 días
Reynosa, Tamaulipas, México Factorial HR A tiempo completoWe're looking for a highly skilled sales professional to expand our reach in the DACH market. As a DACH Market Expansion Specialist, you will be responsible for identifying new sales opportunities, developing strategic partnerships, and driving business growth in this critical region.The RoleMarket Analysis: Conduct thorough market research to identify areas...
-
Sdr Team Lead German Market
hace 3 semanas
Reynosa, Tamaulipas, México Factorial Hr A tiempo completoFactorial is on the lookout for a dynamic individual to step into the role of SDR Team Lead for the DACH regions and help drive our company to new heights.Are you ready to take on this challenge and be an integral part of our journey?At Factorial, we're committed to nurturing our team, fostering our company culture, and championing the impact Human Resources...