Collection Specialist with Expertise in Credit Management

hace 7 días


Ciudad de México, Ciudad de México dbschenker A tiempo completo
Job Description

As a Collection Specialist at DB Schenker, you will play a vital role in managing our company's receivables by developing and executing effective collection strategies.

About the Role

We are seeking an experienced professional to join our team as a Collection Specialist. The ideal candidate will have a strong background in credit management, negotiation, and persuasion. You will be responsible for communicating with customers to ensure timely collections of company receivables and making recommendations for account hold/blocks based on credit status, account balance, and customer payment habits.

In addition, you will work closely with customers, sales, and operations teams to resolve escalations and support dispute management processes. Your analytical skills will be essential in designing root cause analysis on major issues and incidents, leading improvement projects, and executing account reconciliation.

Requirements

To be successful in this role, you will need:

  • Minimum 2 years of B2B collections experience
  • Previous experience working with ERP systems, particularly SAP FI module, is a plus
  • Advanced English language skills (minimum B2 level)
  • Strong negotiation and persuasion skills
  • Ability to organize, plan, and transfer knowledge to new joiners or team members
Benefits

We offer a competitive salary range of $60,000 - $80,000 per year, depending on your location and experience. Our benefits package includes generous vacation and yearly bonus schemes, financial savings options, grocery & restaurant vouchers, flexible & hybrid working models, and opportunities for language courses, mentorship, career development, learning & education programs, and mental health support initiatives.

About Us

At DB Schenker, you will be part of a global logistics network that connects the world. With over 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. As a Collection Specialist, you will contribute to shaping our company's success by driving revenue growth and improving customer satisfaction.



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