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Sales Operations Specialist
hace 2 meses
**Key Responsibilities**
• Support all aspects of the day-to-day operations of the sales function globally, ensuring seamless execution and process efficiency.
• Review opportunities for accuracy and provision orders on successful closure of deals, maintaining high standards of sales data integrity.
• Collaborate with the Sales Operations Manager to enhance sales data quality and processes, driving continuous improvement and innovation.
• Report on data quality metrics to executive-level stakeholders, providing actionable insights and recommendations.
• Implement NPS surveys and define metrics for executive-level stakeholders, fostering a culture of customer-centricity and excellence.
• Support the sales team globally on CRM and other sales operations systems, ensuring effective adoption and utilization.
• Deliver sales metrics, dashboards, and other ad-hoc analytical tasks, providing data-driven insights to inform business decisions.
• Lead automation and streamline the Lead to Order process, optimizing sales operations and improving overall efficiency.
**Desirable Skills and Experience**
• Experience in a sales operations/sales order processing role, with a proven track record of driving process improvement and data quality.
• Experience in a technology subscription-based business, with a deep understanding of sales operations and customer engagement.
• Experience driving data quality improvement, with a focus on robust, repeatable, and scalable outcomes.
• Excellent problem-solving and analytical skills, with the ability to work productively with stakeholders at all levels of the organization on a global scale.
• Ability to manage across boundaries and communicate effectively, with a strong focus on collaboration and teamwork.
• Experience working with Sales, Legal, Finance, and Marketing teams, with a deep understanding of the sales operations ecosystem.
• Experience with Salesforce CRM, with a proven ability to leverage technology to drive sales operations excellence.
**What Canonical Offers**
• A dynamic and innovative work environment, with opportunities for growth and development.
• A competitive compensation package, with annual review and recognition rewards.
• A comprehensive benefits program, including annual leave and priority pass for travel.
Canonical is a pioneering tech firm at the forefront of the global move to open source, publishing Ubuntu and driving innovation in AI, IoT, and the cloud. We recruit globally and set a high standard for people joining the company.
