Data Support Lead
hace 1 día
We are seeking a highly skilled Tech Support Lead to join our team at PepsiCo. As a key member of our data analytics team, you will be responsible for leading a team of data engineers, database developers, and data analysts to sustain and enhance existing data analytic and dashboard solutions for supply chain performance managers, decision-makers, specialists, and frontline personnel.
Key Responsibilities- Project Management: Lead the support agenda for analytics tools, including box monitoring, response, and communications to users and prioritization of support issues. Ensure that analytical solutions are running efficiently and up to date and support SLAs are met.
- End-to-End Solution Ownership: Own end-to-end analytic solutions, including UX, Data Models, ETL Design and Code, Front End (Tableau, PowerBI Dashboards, or Web Apps) and the support documentation. Oversee the team to maintain and enhance the existing analytical solutions. Ensure that documentation is kept up to date.
- Agile Project Management: Lead enhancement activities in an Agile approach, using Azure DevOps to organize, track, and measure the team's progress. Partner with IT and data subject matter experts to assess each project's requirements and available data limitations. Identify paths to resolution or alternative options, incorporating these into the project.
- Quality Assurance: Implement and oversee quality assurance processes to ensure the reliability and performance of the existing analytical solutions. Conduct testing and code reviews, data exploration, and data validations for defects and enhancements.
- Stakeholder Engagement: Partner closely with End users and Stakeholders from Field to understand business and analytics needs.
PepsiCo is one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries. Our product portfolio, which includes 22 of the world's most iconic brands, has been a part of Mexican homes for more than 116 years. We are a culture where all people are welcome, and we believe in the power of diversity and inclusion. We are committed to making a positive impact in the world, and we are looking for talented individuals who share our values and passion for excellence.
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