Senior HRIS Business Analyst
hace 2 semanas
We are seeking a highly skilled Senior HRIS Business Analyst to join our HRIS and Analytics team at Zendesk. As a key member of our team, you will be responsible for leading the exploration, evaluation, and implementation of system improvements for our HR systems.
Key Responsibilities- Lead the analysis and implementation of HR system improvements, including the configuration and customization of Workday HCM modules.
- Capture, build, and test requirements for multiple modules within Workday HCM, including Compensation, Talent, Time Off, and Absence Management.
- Perform quality control of mass data uploads to ensure compliance and data integrity.
- Provide functional support for end-users, helping to troubleshoot and resolve system issues.
- Deliver training and documentation to HR and other end-users.
- Own and support special projects from start to finish.
- 3+ years of experience in HR or IT, with a focus on implementing and supporting Workday HCM.
- Experience in building, configuring, customizing, and implementing Workday modules, with expertise in at least 2 of the following areas: Talent, Compensation, Time tracking, Absence management, Reporting, or Security.
- Previous experience supporting users of a Human Capital Management (HCM) system is required.
- Demonstrable experience building and modifying reports.
- Demonstrable ability to work on projects requiring interpersonal and time-management skills.
- Demonstrate a high degree of confidentiality and sensitivity to compliance-related matters.
Zendesk is a digital-first company that powers billions of conversations with brands you know and love. We advocate for digital-first customer experiences and strive to make things appealingly simple and intuitive. Our team is dedicated to providing the best customer experience possible, and we're looking for someone who shares our passion for delivering exceptional results.
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