Shop Quality Assurance Analyst
hace 2 días
We are seeking a highly skilled Shop Quality Assurance Analyst to join our team at TikTok. As a key member of our Global E-commerce's Governance and Experience (GNE) organization, you will play a critical role in ensuring the quality and integrity of our e-commerce platform.
Responsibilities:- Support the overall data requirements of e-commerce moderation, focusing on quality control.
- Structure and design core indexes, build and maintain data dashboards, and monitor core index data abnormalities.
- Identify potential operational requirements and opportunities for quality improvement through data analysis.
- Adapt business analysis to specific operational research questions and/or build up certain models using a range of data sources and research methodologies.
- Collaborate with QA leaders closely, take data-analysis requests, and complete them within deadlines.
- Work closely with cross-functional teams to build up insights and provide data analysis & business review reports or any other reports as required.
- Follow up with Quality Assurance operations, supporting data analysis and providing optimization suggestions.
- Participate from a BA's perspective to provide input on different projects.
- Bachelor's degree in a business field with a focus on quantitative or research methods.
- Fluency in English is required for this role.
- 2 years of experience as a Data Analyst.
- Proficient in Python and SQL to conduct statistical modeling or data analysis.
- Strong multitasking and time management skills.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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