Senior Workday HCM Solutions Architect

hace 1 mes


Ciudad de México, Ciudad de México Acxiom A tiempo completo
Job Role Summary

As a Senior Workday HCM Architect, you will be responsible for delivering functional Workday HCM Management solutions, including customizations, workflows, process improvement, business analysis, and stakeholder engagement. You will provide day-to-day Workday financials support requests and incidents, and engage with cross-functional teams within Finance, HR, and Payroll functions, as well as Integration and Data Services teams.

Duties and Responsibilities
  1. Communicate with business partners and document their Workday Support issues
  2. Log Workday Support Desk tickets and coordinate their resolution
  3. Workday HCMs Administration and Maintenance
  4. Modify and create Workday Reports
  5. Workday Business Process Configuration
  6. Research issues in Workday Community
  7. Log and Manage Workday Brainstorm requests for new features and functionality
  8. Log and Manage issues with Workday Customer Care
  9. Track new features in Workday Update releases, and understand impact to Acxiom's business processes
  10. Work with Business Process Owner to develop and step through test scripts to evaluate new releases of Workday
  11. Develop and document procedures for business processes
  12. Document policies and procedures for Workday support tasks
  13. Workday Upgrades/New Features Management
  14. Support IT SOX Audit requests, as they relate to Workday HCM ERP System
Additional Skills

A customer-driven approach and good customer management skills

Ability to work autonomously and under pressure

Ability to multi-task, be highly organized, and work independently

Workday HCMs Competencies

Modify and create Workday Security Roles and Assignment

Good written, verbal, interpersonal, presentation skills

Ability to communicate among technical and non-technical employees, and process orientation skills

Requirements

3-5 years' Workday HCM Competencies with a seasoned tenant (preferably in Recruiting and/or Compensation Modules)

2+ years' Experience with HCM report writing

A customer-driven approach and good customer management skills

Ability to multi-task, be highly organized, and work independently

Ability to communicate among technical and non-technical employees, and process orientation skills

Strong English Communication Skills both verbally and non-verbally

Familiar with Agile and ITIL concepts

Proficient in Excel

Primary Locations:

Mexico City

Additional Locations (if applicable):


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