Senior Workday HCM Solutions Architect
hace 1 mes
As a Senior Workday HCM Architect, you will be responsible for delivering functional Workday HCM Management solutions, including customizations, workflows, process improvement, business analysis, and stakeholder engagement. You will provide day-to-day Workday financials support requests and incidents, and engage with cross-functional teams within Finance, HR, and Payroll functions, as well as Integration and Data Services teams.
Duties and Responsibilities- Communicate with business partners and document their Workday Support issues
- Log Workday Support Desk tickets and coordinate their resolution
- Workday HCMs Administration and Maintenance
- Modify and create Workday Reports
- Workday Business Process Configuration
- Research issues in Workday Community
- Log and Manage Workday Brainstorm requests for new features and functionality
- Log and Manage issues with Workday Customer Care
- Track new features in Workday Update releases, and understand impact to Acxiom's business processes
- Work with Business Process Owner to develop and step through test scripts to evaluate new releases of Workday
- Develop and document procedures for business processes
- Document policies and procedures for Workday support tasks
- Workday Upgrades/New Features Management
- Support IT SOX Audit requests, as they relate to Workday HCM ERP System
A customer-driven approach and good customer management skills
Ability to work autonomously and under pressure
Ability to multi-task, be highly organized, and work independently
Workday HCMs Competencies
Modify and create Workday Security Roles and Assignment
Good written, verbal, interpersonal, presentation skills
Ability to communicate among technical and non-technical employees, and process orientation skills
Requirements3-5 years' Workday HCM Competencies with a seasoned tenant (preferably in Recruiting and/or Compensation Modules)
2+ years' Experience with HCM report writing
A customer-driven approach and good customer management skills
Ability to multi-task, be highly organized, and work independently
Ability to communicate among technical and non-technical employees, and process orientation skills
Strong English Communication Skills both verbally and non-verbally
Familiar with Agile and ITIL concepts
Proficient in Excel
Primary Locations:
Mexico City
Additional Locations (if applicable):
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