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Flight Operations Coordinator

hace 2 meses

Ciudad de México, Ciudad de México TLNT & Spin Hire A tiempo completo
About the Role

We are seeking a highly skilled and experienced Flight Operations Specialist to join our team at TLNT & Spin Hire. As a key member of our operations team, you will be responsible for sourcing, negotiating rates, and booking aircraft with third-party On Demand Charter operators.

Key Responsibilities
  • Aircraft Sourcing and Booking: Source, negotiate rates, and book aircraft with third-party On Demand Charter operators.
  • Trip Quoting and Coordination: Quote trips on flagship Pilatus PC-12 and preferred partner fleet to brokers and end customers.
  • Inventory Management: Source, post, and maintain an updated inventory of available empty-leg flights.
  • Flight Management System: Maintain accuracy of internal flight management system (trip building, billing, flight coordination, etc).
  • Customer Database Management: Maintain database accuracy of customer information for both current and prospective customers in all systems - CRM, Marketplace, Dashboard, Billing System, etc.
  • Support to Sales Team: Support the sales team with trip quoting and aircraft booking.
  • Upsell Opportunities: Identify upsell opportunities across both operations and sales.
  • Ad-Hoc Tasks: Perform ad-hoc tasks relating to updating internal aircraft, operator, and airport database.
  • Team Leadership: Oversee and advise on junior team members' sourcing, fleet optimization, and operator negotiations.
  • Fleet Management: Manage the day-to-day operations, schedule, and quoting of preferred partner fleet.
  • Broker/Operator Pipeline: Develop a broker/operator pipeline as well as manage the day-to-day duties of wholesale channel.
Requirements
  • Education: Associate's degree.
  • Experience: 1+ years of experience working with an aircraft operator or charter broker.
  • Technical Skills: Previous experience using the Avinode system.
  • Preferred Skills: Knowledge of Hubspot.
  • Personal Qualities: Consistent track record of producing successful outcomes in a fast-paced environment, high adaptability, and understanding of change within the evolution of a startup.
  • Soft Skills: Ability and desire to learn and pivot the use of skill sets based on business needs, thrive in a fast-changing environment, and manage multiple priorities.
  • Leadership Skills: Proactively engage leaders and employees at all levels, influence outcomes, and demonstrate professional maturity.
  • Communication Skills: Excellent verbal and written skills to work effectively with all leadership styles.
  • Work Environment: Work from home, Monday through Friday, 8am to 5pm (+/- 2 hour accepted) - PST.