Senior Functional Analyst

hace 2 días


Guadalajara, Jalisco, México Arrow Electronics, Inc. A tiempo completo
Job Description:

Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. The company guides innovation forward for over 220,000 leading technology manufacturers and service providers. With a global presence and a team of experts, Arrow develops technology solutions that improve business and daily life.

The Senior Functional Analyst is a key member of the global team responsible for business requirements, system testing, incident support, and driving technological innovation and process automation. This role requires a strong understanding of IT projects and their alignment with business goals and needs. The successful candidate will be responsible for gathering business requirements, conducting testing, and providing support to users experiencing IT incidents.

Responsibilities:
  • Responsible for gathering business requirements and ensuring that IT projects align with the goals and needs of the business.
  • Conduct testing to ensure that the systems work as expected, preparing test scripts, and creating user manuals.
  • Provide Support to users experiencing IT incidents, investigate and document properly.
  • Provide support for maintenance and upgrades.
  • Monitors job errors, works together with our vendors to investigate the root cause and recommend solutions.
  • Monitors internal environment to ensure systems are designed and operate with an appropriate level of internal controls.
  • Focus on continuous improvements and process automations.
  • Compliance with Security requirements.
  • Comply audit request.
  • Comply with Arrow Standard Processes.
Requirements:
  • Bachelor's degree in information technology, accounting, finance, business administration or computer science, or similar.
  • 5+ years as an IT Functional Analyst.
  • Experience working with Finance/ERP applications including functional and system administration.
  • Experience working with a ticketing system and providing support.
  • Advanced English skills
What We Offer:
  • Competitive financial compensation, including various compensation plans and a solid benefits package.
  • 30 days of Christmas bonus
  • 40% vacation premium
  • 12 vacation days plus 2 floating days
  • Vision and Dental Assistance
  • Life Insurance
  • Healthcare Insurance
  • 10% Food/Pantry Vouchers
  • Restaurant Vouchers
  • 13% Savings Fund
  • Growth Opportunities, and more
Annual Hiring Range/Hourly Rate:

$48,658.33 - $75,416.67 MXN Monthly

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:
MX-JAL-Tlaquepaque, Mexico (HPE Guad office)

Time Type:

Full time

Job Category:

Information Technology

EEO Statement:

Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)
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