Data Quality Engineer

hace 3 semanas

Naucalpan de Juárez, México Ford Motor Company A tiempo completo

Job Summary

We are seeking a highly skilled Data Quality Engineer to join our team at Ford Motor Company. As a Data Quality Engineer, you will be responsible for overseeing the timely resolution of diagnostic software issues preventing technicians from fixing customer vehicles.

Key Responsibilities

  • Provide escalation support to the Technical Assistance Centers (TAC) & Field Service Engineers (FSEs) for software failure and/or data issues impacting customer vehicle performance.
  • Oversight and sometimes lead development of detailed resolution plans for specific items.
  • Ability to understand web service API details to enable team triage and help identify failure points between various systems.
  • Utilize XML tools to develop/debug service procedures and analyze/debug back-end data quality.
  • Create interim containment actions to address customers vehicle while permanent corrective actions are created then implemented.
  • Work closely with Product Development engineers and teams to ensure issues impacting service technicians are understood and properly prioritized and actioned.
  • Interface with Software/Hardware Designer/Supplier to ensure design intent is met.
  • Validation performed using both simulation tools and on vehicle validation.
  • Liaise with Product Development Data stakeholders to ensure back-end data accuracy.
  • Use Rally to document Features and User Stories to add new content to FDRS.

Requirements

  • 4-year college degree in Computer Science, Computer Engineering, Electrical Engineering, or other Automotive and/or Communication Networking degree.
  • Strong Program Management skills with ability to enable stakeholders to deliver according to plan timing.
  • Familiarity with the Over the Air (OTA) ecosystem.
  • Familiarity diagnostics environment, process, workshop manuals, etc.
  • Strong verbal and written communication skills.
  • Ability to communicate with various global software/data tool owners to drive changes that relate to data, HMI and UX.
  • Basic understanding of automotive network communication protocols - CAN, etc.
  • 3+ years of experience with module programming or module flashing as well as testing modules.
  • 3+ years of experience working with APIs.
  • 2+ of Program Management experience with ability to enable stakeholders to deliver according to plan timing. Software development & Data systems - basic understanding of software programming syntax and data systems interface.

Disclaimer

Ford Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.

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