Logistics Coordination Specialist

hace 3 días


Guadalajara, Jalisco, México Wipro Limited A tiempo completo
Job Description

We are seeking a highly skilled Logistics Coordination Specialist to join our team at Wipro Limited. This is a fantastic opportunity for individuals who are passionate about providing excellent customer service and want to work in a dynamic environment.

About the Role

The successful candidate will be responsible for coordinating logistics activities, managing transactions, and resolving client issues in a timely manner. You will work closely with internal stakeholders to ensure seamless process execution and meet SLAs.

We offer a competitive salary of $40,000 - $60,000 per year, depending on your experience and qualifications. The location for this role is Guadalajara, Mexico.

Key Responsibilities
  • Manage transactions as per required quality standards
  • Document all pertinent end user identification information
  • Update own availability in the RAVE system
  • Record, track, and document all queries received
  • Resolve client queries as per the SLA's defined in the contract
Required Skills and Qualifications

To be successful in this role, you will need:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Knowledge of logistics processes and procedures
Benefits

We offer a comprehensive benefits package, including:

  • Competitive salary
  • Opportunities for career growth and development
  • A collaborative and dynamic work environment


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