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Customer Service Representative

hace 2 meses

Hermosillo, Sonora, México Intugo A tiempo completo

Job Summary

We are seeking a highly skilled and experienced Customer Care Agent to join our team at Intugo. As a Customer Care Agent, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Provide timely and effective responses to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a professional and courteous manner
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
  • Meet or exceed customer satisfaction targets and key performance indicators

Requirements

  • 1+ years of experience in a call center or customer service role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet productivity targets
  • High school diploma or equivalent required

Benefits

  • Competitive salary and bonus structure
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Language

Advanced English (preferred)

Work Location

In person