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Fraud Prevention Manager

hace 2 meses

Xico, México Didi Global A tiempo completo

Job Summary

The Fraud Prevention Manager will be responsible for leading the anti-fraud team in charge of risk management and fraud prevention in DiDi's ride-hailing services across Latin America. The ideal candidate will have a strong background in anti-fraud and risk management, with experience in a ride-hailing or delivery app, consultancy, fintech, or ecommerce.

Key Responsibilities

  • Deep dive into data to generate insights and action plans, identifying fraud behavior in ride-hailing and diagnosing root causes.
  • Align priorities, product roadmaps, and strategies with Latin American business teams and tech teams, critically analyzing existing initiatives and strategies to identify improvement opportunities.
  • Carry out analyses to improve the user experience and minimize the negative impact of fraud strategies on user volume.
  • Proactively identify opportunities to improve governance and coordination processes with all relevant stakeholders.
  • Develop a comprehensive framework and dashboard to track OKRs and impact of all initiatives, and communicate to relevant stakeholders in a clear way.
  • Manage the work of a senior analyst and work closely with a broad number of stakeholders, including onboarding, growth, and tech teams.

Requirements

  • 5+ years of experience in anti-fraud and/or risk management.
  • Experience in a ride-hailing / delivery app, consultancy, fintech, and/or ecommerce will be a plus.
  • Strong analytical and critical thinking skills, with the ability to analyze problems and generate a structured approach to solve them.