Order Management Specialist
hace 6 días
About Lenovo
">Lenovo is a global technology company that designs, engineers, and builds the world's most complete portfolio of smart devices and infrastructure. We empower our customers to accelerate their organizations, improve their industries, and solve humanity's greatest challenges.
">Our Team
">The ISG LA Order Management team provides excellent customer service, maintaining good communication with other teams and fostering a friendly environment. We continuously help each other, learn new processes, and care about work-life balance.
">What You'll Do
">We're looking for self-driven and self-motivated individuals who thrive in a truly global company and culture. As a Customer Support Representative, you'll work with internal and external customers and Key Distributors related to ISG business. Your responsibilities will include working with key cross-functional teams located in different countries from Latin America.
">Responsibilities:
">Your role as a Customer Support Analyst involves supporting Lenovo's internal and external customers (Large Enterprise Direct, Mid-Market, and Business Partners) from Latin America in various order management roles, including Order Entry, Scheduling, Field Support, ESD, Returns, Billing, and Incentives. You'll interact daily with Sales Teams, Sales Operations, Finance, Pricing, AR, and other CF/Supply chain areas.
">Position Requirements:
">To be successful in this role, you should have a basic to intermediate level of English proficiency. You'll also need excellent organizational skills, proficiency in Excel, Word, and Outlook, and a positive 'can-do' attitude. Self-motivation and the ability to work independently while delivering results are essential. You should be able to work in a fast-paced environment, multitask quickly, and efficiently. A Bachelor's degree is preferred, but not required.
">Preferred Qualifications:
">SAP knowledge and VBA Visual Basics knowledge are considered assets, as well as prior experience in a global company. If you have any of these qualifications, it's definitely an advantage.
">Salary Range:
">This position offers a competitive salary range of $45,000 - $60,000 per year, depending on your location and experience. Please note that this is an estimated salary based on the job requirements and market conditions.
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