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About Getecsa
We are a leading human capital management and technology services company with over 15 years of experience in the national and Central American markets, offering added value and solutions to IT consulting, talent attraction, software testing, and development processes.
Our commitment to our clients' satisfaction and our employees' professional development is unwavering.
At Getecsa, we are dedicated to providing the best experience, innovating, and directing ourselves with honesty, respect, and commitment.
Job Summary
A Business Solutions Analyst will evaluate systems and processes in a functional area and recommend new capabilities and features to support the business goals of that functional area based on commercial solutions like ERP, CRM, etc.
They will support build versus buy scenarios, configurations versus customization scenarios, as well as showing alignment with projects to functional area roadmaps.
They will work with IT management, development teams, project managers, and other internal and external parties as needed to help facilitate the successful completion of company projects and initiatives.
Key Responsibilities
- Exposing gaps in current systems and processes and recommending solutions to resolve or increase efficiency.
- Recommending new features, capabilities, and processes that support the current and future business needs of a functional area using capabilities of systems.
- Researching and extracting data from various sources to build business cases for proposed projects and effectively communicating and presenting the findings to IT management and stakeholders.
- Accurately and effectively documenting the new recommendations and providing supporting research to validate the recommendation.
- Overseeing the work of other business analysts on the project team to ensure their recommendations are being carried out accurately.
- Providing input to IT Management and functional areas in setting priorities and the order of the work to be done.
Requirements
- Bachelor's degree or equivalent experience.
- Proved experience in ERP configuration and relationship with Business.
- Years' experience in Business solutions.
- Knowledge of SDLC and how it pertains to software release.
- Experience in direct support of business organizations.
- Solution-oriented thinking.
- Strong interpersonal, written, and verbal communication skills.
- Must work well in a team environment.
- Must be able to learn independently.
- Knowledge of Process Modeling.
Desired Qualifications
- ERP Training/Certifications.
- ITIL Certification.
- Master's degree.
- Minor in Information Systems.
Language
English (en-US)
