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Senior Implementation Manager

hace 2 meses

Ciudad de México, Ciudad de México Coupa Software A tiempo completo

Coupa Software is a leading provider of cloud-based spend management solutions. Our platform connects and optimizes sourcing, purchasing, supply chains, and financial management for over 3,000 global organizations.

Key Responsibilities:

  • Collaborate with customers to develop and execute implementation plans that drive successful go-lives.
  • Lead cross-functional teams to deliver high-quality implementation projects.
  • Develop and maintain strong relationships with customers and internal stakeholders.
  • Provide technical and functional expertise to customers during the implementation process.
  • Configure and deliver software demonstrations to customers.
  • Collaborate with Coupa services partners to ensure seamless implementation experiences.
  • Engage customers in business need discussions to drive successful implementation outcomes.
  • Provide assistance to colleagues as needed.
  • Manage multiple implementation projects simultaneously, with up to 50% of time spent traveling.

Requirements:

  • 7+ years of experience in systems applications consulting, either internally or externally.
  • Strong client management skills and ability to work with customers to execute implementation plans.
  • Experience with Procure to Pay process is highly desirable.
  • Experience with Software as a Service is a plus.
  • Previous senior consulting experience with applications such as Ariba, Concur, NetSuite, Basware, OB10, Workday, Great Plains, ACT, Oracle, and SAP is a strong predictor of success.
  • Strong written and verbal communication skills.
  • Ability to work in a fast-paced and passionate environment.
  • Bachelor's Degree required.
  • Significant career growth as part of prior experience.

About Coupa Software:

Coupa Software is a company that values customer success, results-driven innovation, and excellence. We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. We are committed to fostering a collaborative environment infused with professionalism, integrity, passion, and accountability.