Sales Support Specialist
hace 7 días
This is a challenging opportunity to support the assigned Sales organization and customers during the sales process. As a key technical resource, you will serve as a liaison between Customer Service Representatives, Customers, Factories, and Sales Channel Partners.
Key Responsibilities- Offer technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
- Perform analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
- Develop and maintain new sales opportunities and resolve specific customer problems; and ensure achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
- Ensure the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.
- You are at ease communicating in English (in a fluent level).
- You have 1-2 years of experience in positions related to customer service and/or purchasing.
- Ability to demonstrate your knowledge in Purchase Orders is valuable.
- Possess a knowledge of SAP and/or Salesforce is a plus.
- Bachelor's Degree completed is needed.
- You hold current American visa and passport is desirable.
- Be yourself: join one or many of our Employee Resource Groups and make a difference.
- Flexibility: we have hybrid work options, make the best out of them.
- Help customers in driving efficiency and sustainability, making a strong impact.
- Paid Parental leave (gender neutral).
- Life insurance.
- Retirement plan.
- Accident insurance.
- Wellbeing program.
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