Platform Engineering Lead – Monitoring Telemetry Observability Platform

hace 3 semanas

Xico, México Vass Mexico A tiempo completo
Job Description

We are seeking a highly skilled Platform Engineering Lead to join our team in Mexico. As a key member of our engineering team, you will be responsible for leading the development and implementation of our monitoring and telemetry platform.

Key Responsibilities:

  • Lead platform engineering, setting priorities and ensuring progress toward goals.
  • Provide expertise in Monitoring/Telemetry/Observability platform engineering.
  • Ensure platform quality through consistent development, testing, and documentation.
  • Oversee platform outcomes, focusing on continuous improvement and KPI/OKR alignment.
  • Manage budgeting, planning, team motivation, vendor contracts, and Level 3 support.
  • Establish governance structures and best practices for platforms.
  • Collaborate on platform architecture and development, ensuring alignment with business goals.
  • Identify and implement new technology capabilities and support system demos.
  • Maintain and manage the platform's software infrastructure.

Requirements:

  • Bachelor's degree in Computer Science, Statistics, and/or Management Information Systems from an accredited university or equivalent experience.
  • 5+ years of more experience with Agile methods/methodologies, and leading SCRUM/Lean/Kanban teams.
  • 10+ years or more of relevant professional experience as a technology engineer, with 7+ years in a role managing platform teams.
  • 7+ years of experience enabling telemetry, monitoring, and observability environments using leading APM/AIOPS solutions (Splunk, AppDynamics, ThousandEyes, ServiceNow preferred).
  • 3+ years of experience using public cloud infrastructure (AWS required, Azure desired).
  • Proven track record of getting things done in complex organizations.
  • Excellent analytical and problem-solving skills.
  • Healthcare/life science/pharmaceutical industry experience required.
  • Referenceable leadership, management, or key influencer experiences required.
  • Ability to work in an agile and rapidly changing environment with high-quality deliverables.
  • Previous experience managing global engineering teams and budgets required.
  • Strong organizational and interpersonal skills.
  • Demonstrated presentation, communication, and influencing skills.
  • Ability to think outside the box for innovative engineering capabilities.
  • Knowledge of information management practices, regulatory requirements, and global data privacy laws related to the pharmaceutical industry.
  • Proven knowledge of IT Service Management, Service Operations, and Service Release (ITIL v4 and ITSM).
  • Working knowledge of DevOps CI/CD technologies and lifecycle.
  • Demonstrated knowledge of Cloud IaaS and PaaS technology environments (AWS and Azure preferred).
  • Demonstrated experience and knowledge of micro-services concepts, API integration enablement, container technologies and services (Kubernetes based preferred).

What We Offer:

  • Law benefits.
  • Medical insurance.
  • Work in national & international projects.
  • English classes.
  • Gym pass with exclusive prices.
  • Referral bonus.
  • International Mobility.
  • Language classes, technical certifications, and access to open webinars and Udemy.
  • Great work environment; our teams make it possible.
  • Work from home and flexible hours.
  • Various health and wellness initiatives with our VASS Care program.
  • Stability and future projection through the professional development plan.
  • You will be part of a dynamic company that is constantly growing.
  • You will participate in projects with cutting-edge technologies.
  • You will be part of a young, multifunctional, and autonomous team.
  • You will be part of a large team of high-level professionals whose motivation is contributing value to daily work and professional excellence.

About Us:

VASS is a dynamic company that is constantly growing. We are proud to be an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, national origin, marital status, or disability. Our recruitment is decided based on qualifications, merit, and business need.

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