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Fashion Retail Senior Manager

hace 2 meses

Veracruz, Veracruz-Llave, México Chanel, Inc. A tiempo completo

**Job Summary**

Chanel, Inc. is seeking a highly skilled and experienced Fashion Retail Senior Manager to join our team. As a key member of our retail operations team, you will be responsible for driving sales growth, improving customer service, and maintaining the high standards of our boutiques.

**Key Responsibilities**

  • **Uphold the Image of the Brand**: Ensure that all boutiques maintain the highest standards of visual merchandising, merchandising, and staff grooming, reflecting the global image of Chanel.
  • **Collaborate with Visual Merchandising Team**: Work closely with the Visual Merchandising team to ensure that show windows and boutique displays consistently reflect the Chanel image and strategy.
  • **Monitor Boutique Environment**: Ensure that boutique managers and their teams prioritize maintaining an optimum boutique environment, including the professional image of retail team members.
  • **Operational Excellence**: Proactively manage and follow up on boutique risks to maintain the highest level of operational excellence.
  • **Boutique Positioning and Strategy**: Define each boutique's positioning and strategy in collaboration with the division, ensuring alignment with the global strategy.
  • **KPI Management**: Prepare and propose fashion sales targets to the Fashion Director and management, working closely with the Merchandising team.
  • **New Boutique Openings**: Coordinate and oversee new boutique openings on the Mexican territory, including operational needs, design, and construction.
  • **Sales and Client Service**: Drive sales growth on a daily, weekly, and monthly basis, analyzing variance against sales targets and taking timely actions to ensure client service excellence.

**Requirements**

  • Proven experience in retail operations, preferably in a luxury goods company.
  • Strong leadership and management skills, with the ability to motivate and inspire teams.
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Ability to analyze data and make informed decisions to drive business growth.
  • Strong knowledge of retail operations, including visual merchandising, merchandising, and customer service.