Technical Support Specialist

hace 2 semanas


Santiago de Querétaro, Querétaro de Arteaga, México Safran A tiempo completo

Job Summary

We are seeking a highly skilled Technical Support Engineer to join our team at Safran. As a Technical Support Engineer, you will be responsible for providing technical support to various areas within the Shop related to engine and component issues.

Key Responsibilities

  • Provide technical support to internal areas, including Repairs, Inspection, Configuration, Procurement, and others.
  • Create inquiry requests to OEMs (CFM, Collins, Boeing, etc.) and analyze responses.
  • Develop instructions and reports for engine investigation and cost avoidance.
  • Monitor workscope increments and analyze causes.
  • Challenge OEM-rejected cases with well-sustained technical arguments.
  • Analyze and propose instructions for rework.

Requirements

  • Management of aeronautical technical documentation (ESM, AMM, CMM, IPC, AD, SB, etc.).
  • Knowledge of aeronautical regulations (FAA, EASA, AFAC).
  • Knowledge of Aircraft Systems (desirable).
  • Blueprint interpretation, GD&T.
  • Knowledge of basic inspection methods and equipment.

Competencies

  • Good communication skills.
  • Proactive approach.
  • Ability to work as a team.
  • Strategic and critical thinking.
  • Will to innovate.

Working Conditions

Occasional on-call/extra shifts and second shifts may be required.



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