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We are seeking a highly skilled Site Reliability Engineer to join our team at Ford Motor Company. As a key member of our IT organization, you will be responsible for designing, configuring, and maintaining our observability solutions to ensure optimal performance and reliability of our IT systems and applications.
Key Responsibilities- Observability and Monitoring: Utilize advanced monitoring tools to detect and resolve issues affecting user experience, and automate alerting and remediation processes to reduce mean time to resolution (MTTR) and improve system uptime.
- Cloud Monitoring Services: Implement comprehensive monitoring and alerting solutions using GCP monitoring services and external services, and gather and analyze metrics from operating systems and applications to assist in performance tuning and fault finding.
- Tooling and Automation: Build vital and efficient tooling to lower the barrier of entrance for engineering teams to plug in and enjoy the benefits of Reliability focused on Observability, and develop and integrate tools for logging, monitoring, and alerting to enhance visibility into system performance.
- Troubleshooting and Collaboration: Troubleshoot issues and outages, working closely with development and operations teams to identify root causes and develop solutions, and participate in strategic planning for the technology roadmap, including scalability, cost-effectiveness, and risk management considerations related to observability infrastructure.
- 6+ years of SRE observability engineering experience.
- 6+ years of experience in observability best practices working with Dynatrace or similar tools, delivering solutions across all environments, and integrating platforms and applications with monitoring and APM tools.
- Knowledge of CI/CD tools such as Puppet, Jenkins, Terraform, Ansible.
- Minimum 4 to 5 years' working experience in OpenShift and Docker/K8s.
- Proficiency in implementing monitoring and observability solutions using GCP monitoring services such as Cloud Monitoring, Logging, and Tracing.
- Deep understanding of IT infrastructure monitoring and observability best practices.
- Experience with gathering and organizing large amounts of data to use for instrumentation into an Enterprise monitoring solution.
- Experience with recommending baseline monitoring thresholds and performance monitoring KPIs and SLAs.
- At least 4 years of experience in the development of Grafana dashboards, developing metrics/monitoring standardization - metrics, collection, dashboards with Grafana a must.
- 3-5 years of experience with SQL and familiarity with at least one managed Kubernetes platform (EKS, AKS, GKE).
- Strong background in software engineering, with expertise in relevant programming languages (like Python, Java, Go) and cloud platforms (like AWS, GCP, Azure).
- Experience with container orchestration tools like Kubernetes.
- Strong interpersonal and organizational skills.
- Strong verbal and written skills.
- Attention to detail.
- Excellent time management.
- Extraordinary teamwork and collaborative skills.
