Luxury Hospitality Host

hace 1 semana

Pto Vallarta, Jalisco, México Marriott International, Inc A tiempo completo

About the Role

We are seeking a highly skilled and dedicated Luxury Hospitality Host to join our team at Marriott International, Inc. This is an exciting opportunity to work in a fast-paced environment and provide exceptional guest experiences.

Job Summary

The successful candidate will be responsible for providing top-notch service to guests by responding promptly to their requests and ensuring that all rooms are clean and well-maintained. They will also be required to transport supplies, enter guest rooms, replace amenities, make beds, and perform various cleaning tasks.

Responsibilities

  • The Luxury Hospitality Host will be expected to follow company policies and procedures, report any maintenance issues or safety hazards, and complete necessary training and certifications.
  • They will also be responsible for maintaining a clean and professional uniform and personal appearance, as well as maintaining confidentiality of proprietary information.
  • The successful candidate will be expected to welcome and acknowledge guests according to company standards, anticipate and address their service needs, assist individuals with disabilities, and thank them with genuine appreciation.
  • Effective communication skills will be essential in this role, as the Luxury Hospitality Host will need to speak clearly and professionally with others.
  • The ideal candidate will be a team player who is able to support colleagues to reach common goals.
  • They will also be expected to ensure adherence to quality expectations and standards.

Requirements

  • The Luxury Hospitality Host must be able to move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance.
  • They will also be required to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces.
  • The successful candidate will need to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • They will also be expected to stand, sit, kneel, or walk for an extended period across an entire work shift.
  • Grasping, turning, and manipulating objects of varying size and weight will also be a requirement of this role, requiring fine motor skills and hand-eye coordination.

About Marriott International

Marriott International, Inc. is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We believe that our associates come first and that's why we're committed to non-discrimination on any protected basis.

About JW Marriott

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. Our hotels offer a unique work experience where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.

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