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The Senior Quality Assurance Supervisor is responsible for leading a medium-sized team of quality assurance professionals in ensuring the highest standards of quality in our operations. This role requires a strong understanding of quality assurance principles and practices, as well as excellent leadership and communication skills.
Key Responsibilities- Team Leadership: Supervise a team of quality assurance professionals, providing guidance and support to ensure the team's success.
- Quality Assurance: Develop and implement quality assurance processes and procedures to ensure compliance with regulatory requirements and company standards.
- Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and effectiveness.
- Communication: Communicate effectively with team members, stakeholders, and senior management to ensure that quality assurance goals and objectives are met.
- Training and Development: Provide training and development opportunities to team members to enhance their skills and knowledge.
- Problem-Solving: Analyze and resolve complex quality assurance issues, using sound judgment and problem-solving skills.
- Education: Bachelor's degree in a related field, such as quality assurance, engineering, or business.
- Experience: 2-5 years of experience in quality assurance, with a strong background in leadership and team management.
- Skills: Excellent leadership and communication skills, with the ability to motivate and inspire team members. Strong analytical and problem-solving skills, with the ability to think critically and make sound judgments.
- Knowledge: Strong knowledge of quality assurance principles and practices, with a focus on regulatory compliance and company standards.
Banco Nacional de Mexico, S.A. is a leading financial institution in Mexico, committed to providing excellent service to our customers and stakeholders. We are proud to offer a dynamic and inclusive work environment, with opportunities for growth and development.