Technical Solutions Consultant

hace 5 días


Ecatepec de Morelos, México Philips A tiempo completo

Job Title: Technical Solutions Consultant

Job Summary:
The Technical Solutions Consultant is responsible for installing, configuring, testing, maintaining, and supporting hardware and software solutions. This includes problem identification, system architecture definition, implementation, integration, validation, and verification testing, customer education, solution activation, and system restoration.

Key Responsibilities:
- Collaborate on fulfilling technical implementation deliverables such as detailed design documentation, system build, configuration, and testing
- Provide technical recommendations based on customer requirements
- Resolve technical issues and offer proactive technical support
- Document solutions to ensure support teams and other consultants can participate in support and onward development
- Contribute to the collective learning of Philips, seeking to share knowledge globally; assess and share repeatable processes that can be leveraged across multiple projects
- Practice configuration management and version control
- Execute activities as described in the Philips Excellence Process Framework
- Foster collaboration through sharing experiences, information, perspectives, skills, and expertise

Requirements:
- Experience and affinity with a Healthcare environment
- Intermediate to Advanced English language skills
- Strong communication and influencing skills
- Availability to travel within Mexico for client processes
- Knowledge of SQL, software, or database administration
- Project management methodology knowledge
- Good practices for documentation and BPM (Business Process Modeling) skills
- Strong control over audiences and user training
- Ability to work under pressure and stress situations
- Knowledge about NOM's and regulatory standards for México (preferred)

About Philips:
We are a health technology company. We believe every human matters, and we won't stop until everybody everywhere has access to quality healthcare. Do the work of your life to help the lives of others.



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