Human Resource Specialist

hace 7 días


Monterrey, Nuevo León, México Resultscx A tiempo completo

About the Role:

The Sr. HR Specialist position at ResultsCX requires a highly skilled and experienced professional to provide end-user assistance, answer questions, and escalate complex inquiries to the appropriate resource for resolution.

Key Responsibilities:

  • Support all ResultsCX employees globally using various resources and tools.
  • Provide training to ResultsCX customers and assist in updating HR Manuals to maintain current operating procedures and best practices.
  • Perform clerical support tasks, such as filing and organizing documents, coordinating with staff, and maintaining records in adherence to company policies and regulations.

Requirements:

  • High School Diploma or GED.
  • Minimum 3 years in an HR Support Role.

Preferred Qualifications:

  • Experience at ResultsCX or in the BPO industry.
  • Associates degree in Business or Human Resources disciplines.
  • Experience working in a contact center environment.

About ResultsCX:

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs.

Equal Opportunity Employer:

ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.


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