Senior Salesforce and Gainsight Solutions Developer

hace 2 semanas


Xico, México Turnitin, Llc A tiempo completo

About the Role

We are seeking a highly skilled Salesforce and Gainsight Solutions Developer to join our team at Turnitin, Llc. As a key member of our development team, you will be responsible for designing, developing, and maintaining solutions within the Salesforce platform, integrating Gainsight for effective customer success management.

Responsibilities

  • Salesforce Development: Design, develop, test, and deploy customized solutions within the Salesforce platform to meet business requirements.
  • Gainsight Integration: Integrate Gainsight with Salesforce and other systems to ensure seamless data flow and synchronization.
  • Apex and Visualforce: Write efficient, scalable, and well-documented Apex code and Visualforce pages to extend Salesforce functionality.
  • Gainsight Rule Configuration: Configure and maintain Gainsight rules and playbooks to automate customer success processes and workflows.
  • Customization: Customize Gainsight components and objects as needed to align with the organization's customer success strategy.
  • API Integration: Develop and implement REST and SOAP APIs to enable data exchange between Salesforce, Gainsight, and other external systems.
  • Data Migration: Perform data migrations and transformations as required during Salesforce and Gainsight implementations or updates.
  • Collaboration: Work closely with cross-functional teams to understand their technical requirements and implement solutions.
  • Code Review: Participate in code reviews to ensure best practices, code quality, and adherence to coding standards.
  • Troubleshooting: Investigate and resolve technical issues, system errors, and integration discrepancies.
  • Documentation: Document technical specifications, system configurations, and code changes.
  • Continuous Learning: Stay informed about Salesforce and Gainsight updates, releases, and industry trends.

Requirements

  • Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Experience: Proven experience as a Salesforce Developer and Gainsight Developer.
  • Skills: Strong understanding of Salesforce architecture, Apex, Visualforce, and Lightning components, experience with Gainsight rule configuration and playbooks, knowledge of best practices for data modeling and system integration.

Compensation

The estimated annual salary for this position is $122,000, based on the national average for similar positions in the United States. This position is bonus eligible/commission-based. Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors.



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