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Quality Assurance Manager
hace 2 meses
About Orica
At Orica, we're a global leader in mining and civil blasting, with a diverse team of over 13,000 people across the world. We're shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation, and reimagining the way we work.
About the Role
The Quality Assurance Manager will oversee quality and continuous improvement for the site, ensuring it meets the requirements for product quality and builds a performance culture centered around continuous improvement.
Key Responsibilities
- Lead Process Safety in issues related to formulations, handling, and compatibility of chemical products.
- Implement and monitor quality control plans for main raw material suppliers.
- Implement and monitor quality control plans for process plants and assembly plants.
- Monitor KPIs of global product quality standards.
- Receive, analyze, and investigate customer complaints.
- Lead MOC processes with Production, Marketing, Technology, Formulations, and Product Implementation areas to manage improvements or adjustments to final products.
- Visit customer sites to support with product defects or implementations.
- Follow-up and implement actions to reduce the cost of poor quality.
- Responsibility for the final product testing area.
- Responsibility for the area of destruction of explosives and contaminated matter.
- Characterize products or raw materials new to the site.
- Responsibility for product traceability system according to SEDENA standards.
- Maintain and execute the ongoing development of the site's quality management system.
- Coordinate audits of the quality management system.
- Establish, support, and maintain a common site standard for written procedures.
- Maintain and execute the continuous development of the site's document management system.
- Review products, processes, and systems to determine where improvements can be made.
Continuous Improvement
- Maintain and execute ongoing development of the site's continuous improvement program, systems, and processes.
- Monitor and report on continuous improvement metrics.
- Develop and implement the annual calendar of continuous improvements for the site.
- Maintain and implement the continuous improvement training program.
- Lead continuous improvement project teams in complex and strategic projects.
Requirements
- Engineering or Science Degree in Chemistry or related fields.
- Advanced English skills.
- 8 years of experience in similar roles.
- 5 years of experience in leadership roles.
- Experience with implementation of process improvement initiatives.
- Financial and budgetary experience.
- Understanding of manufacturing and operational processes.
- Leading teams with a collaborative approach.
- Ability to build strong relationships.
- Strong strategic and business acumen.
- Ability to plan, influence, and execute.
- Verbal and written communication skills.
- Microsoft Office.
What We're Looking For
- Demonstrates courage, models resilience, and flexibility.
- Possesses an unquestioned reputation for integrity, ethics, personal values, and solid character.