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Operations Manager

hace 2 meses


Tepotzotlán, México Amazon A tiempo completo

Job Summary:

Amazon is seeking a highly skilled Operations Manager to join our Fulfillment Center team. As an Operations Manager, you will be responsible for leading a team of employees and driving business objectives to meet and exceed our business plan.

Key Responsibilities:

  • Leadership and Management: Lead a team of employees and provide guidance and support to ensure they have the resources and tools needed to succeed.
  • Performance Metrics and Process Improvement: Develop and implement plans to improve performance metrics and processes, and ensure that best practices are shared across departments.
  • Collaboration and Communication: Work closely with support staff, including HR, Financial, and Facilities Managers, to build and secure support and resources for projects and initiatives.
  • Problem-Solving and Decision-Making: Identify and address operational and personnel issues affecting the functional area, and provide solutions to Sr. Ops, General Manager, and/or HR.

Requirements:

  • Experience: 3+ years of employee and performance management experience, with a Bachelor's degree or equivalent.
  • Skills: Strong leadership and management skills, with experience in performance metrics, process improvement, and lean techniques.
  • Education: MBA from IIM/XLRI, or 2+ years of Amazon experience.

Preferred Qualifications:

  • Experience: 1+ years of performance metrics, process improvement, or lean techniques experience.
  • Skills: Proficiency in Six Sigma tools and Lean techniques, with strong data analysis skills.

Amazon is an Equal Opportunity Employer:

Amazon is committed to a diverse and inclusive workplace, and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.