Maintenance Operations Supervisor for Rolling Stock

hace 1 mes


Mérida, Yucatán, México Alstom A tiempo completo

At Alstom, we're driving the future of transportation networks and people movement.

We offer a broad portfolio of solutions in high-speed trains, metros, monorails, trams, turnkey systems, services, infrastructure, signalling, and digital mobility.

Maintain over 80,000 colleagues worldwide who lead the way to greener and smarter mobility, connecting cities while reducing carbon emissions and replacing cars.

Purpose of the role:

Oversee the availability of Alstom products at customer sites, ensuring seamless operations.

Provide technical expertise to maintenance teams, subcontractors, warranty support team, project team members, and less experienced personnel.

Organization structure (job belongs to):

The Services Site, Country, Cluster, Region, or Platform.

The Product Introduction (PI) and Maintenance teams are part of the Services group, offering support during railway operations.

Reports directly to:

The PI Supervisor or Maintenance Field Engineer.

Other reporting to:

The Team Leader or Maintenance Supervisor.

Job location:

The position is based at one of the sites in the Yucatán peninsula where the rolling stock stops after revenue service: workshops, parking yards, stations.

This may involve accompanying a driver during test runs or revenue service, or making interventions on the Tren Maya line.

Salary range:$60,000 - $90,000 per year, depending on experience.

Main responsibilities:

  • Carry out maintenance activities for the Rolling Stock, including troubleshooting, pre-warranty & commissioning, and validation & certification.
  • Perform fleet check activities and interventions in maintenance workshops and parking yards, as well as occasionally in stations and anywhere on the Tren Maya line.
  • Report and register any deviations in the Failure Management database, including configuration data.
  • Support operation by analyzing data using HealthHub, the Alstom platform for collecting, processing, and analyzing data produced by maintained assets.
  • Open failure notifications and manage corrective Service Orders in the Maintenance Management System.
  • Execute test & troubleshooting procedures to evaluate system performance and perform failure analysis on parts to be returned for repair.
  • Support Implementation Field Modifications (FM operator) if required.
  • Conduct specific technical investigations by Engineering or internal/external Suppliers.
  • Recommend preventative and corrective actions.
  • Instruct and direct operators in field modification and repairs if needed.
  • Advise PI management regarding customer satisfaction, product performance, and suggestions for product enhancements.
  • Evaluate good information flow about interventions & operations within Troubleshooting to support shift transition.
  • Conduct peer reviews of PI activities and provide technical leadership if requested.
  • Contribute to Return of Experience.

Performance measurement:

  • Achievement of contractual availability targets.
  • Characterization of K1S/K2/K3 issues on time.
  • Completeness and Quality of Maintenance Management System database.
  • Availability of configuration update data.
  • Audit results (internal and external).
  • Customer satisfaction of technical expertise.
  • Compliance with EHS rules and work-related processes.

Required skills and qualifications:

  • Certified Technician or Undergraduate in technical area (mechanical or electrical/electronics).
  • Minimum IT knowledge.
  • Internal EHS training.
  • Technical troubleshooting/investigation/testing experience (mechanical or electrical/electronic).
  • Field Experience.
  • EHS knowledge and exposure.
  • Railway Product knowledge.

Location: The position is based in Mexico's Yucatán peninsula.


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