Ambassador of Office Experience

hace 4 horas

Ciudad de México, Ciudad de México H&M Group A tiempo completo

**About the Role**

We are seeking a highly motivated and experienced individual to join our team as an Ambassador of Office Experience. This is a unique opportunity to shape the overall office experience for our colleagues, embodying the H&M Values and promoting a positive work environment.

As an Ambassador of Office Experience, you will be responsible for creating an exceptional and meaningful office experience through high-level colleague and customer service. You will serve as a brand ambassador, utilizing H&M Values, Fashion, and Sustainability in everything you do.

Key Responsibilities:

  • Develop and implement strategies to enhance the overall office experience, including communication, engagement activities, and events.
  • Partner with the HR Manager, Sales Market MX-CO-EC, to ensure seamless execution of office routines and logistics.
  • Act as a modern concierge, connecting colleagues with relevant business partners based on informational requests.
  • Lead by example and encourage a culture of outstanding customer service and colleague experience.
  • Manage reception desk duties, including greeting visitors and acting as a point of contact for all Support Office requests.
  • Ensure the acceptable appearance, standards, cleanliness, and order of the overall office space.

**Requirements**

  • 2+ years' experience as a receptionist, administrative assistant, or other office assistant position.
  • Strong sense of customer service, collaboration, interpersonal skills, and professionalism.
  • Strong planning, organizational skills, and attention to detail.
  • Ability to multitask and prioritize.
  • Driven to use own initiative with a solution-oriented mindset and strong follow-through.
  • Excellent verbal, written, and listening communication skills.
  • Proficient with Microsoft tools, such as Excel, Word, and Outlook.

**Benefits**

  • A competitive salary of approximately $45,000 - $60,000 per year, depending on experience.
  • An attractive benefits package, including staff discount card, usable on all H&M Group brands in stores and online.
  • Comprehensive training and development opportunities to support your career growth.
  • A diverse and inclusive work environment that values diversity, equity, and inclusion.

**About Us**

H&M Group is a leading fashion company that strives to liberate fashion for the many. We believe in shaping a new world in fashion, where everyone can express themselves freely and confidently. As an H&M colleague, you'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.

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