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About the Role
As a Business Analyst at S&P Global, you will play a critical role in supporting our Salesforce and Order-to-Cash technical solutions. You will work closely with our business partners and end users to provide industry best practices, solution design, and long-term value to our customers.
The Impact
By providing best-in-class technical support for our enterprise-wide Salesforce Production instances, you will ensure our internal teams can effectively manage their workflows and complete critical functions across multiple divisions and departments. Your role will involve investigating and diagnosing technical issues, providing data to our scrum teams for resolution.
Responsibilities
- Support S&P Global's critical CRM system for continuous excellence in Commercial Operations
- Work with end users, product owners, and development teams from our Order-to-Cash tools, Salesforce, and Entitlements teams
What's in it for you
This role offers an exciting opportunity in a fast-paced work environment as a member of our C&MT Learning and Development Program. You will have exposure to global business leaders, continued growth and development opportunities, and the chance to join a forward-thinking, nimble, and People First organization.
