Airport Operations Manager
hace 1 mes
**Airport Operations Manager**
At Air Canada, we are seeking a highly skilled Airport Operations Manager to join our team in Mexico City. As a key member of our operations team, you will be responsible for ensuring the safe and secure operation of our airport facilities.
**Key Responsibilities:**
- Supervise daily airport operations, including above and below wing activities, safety and security, and regulatory compliance.
- Plan and develop employee schedules, anticipating and resolving staffing issues with a results-oriented approach.
- Promote a culture of safety and ensure that safety, security, and service standards are consistently observed and practiced.
- Coordinate emergency response procedures with HQ and Star Alliance Partners, as well as Airport Authority and Handling Agents.
- Monitor and report on performance results, including OTP, PAWOB, and safety, and implement corrective actions as needed.
- Ensure regular communication with operational groups to stay informed of changes and needs, especially during irregular operations.
- Hold new employee training sessions to ensure a consistent understanding of Air Canada's product and services.
- Participate in negotiating ground handling contracts to ensure cost-efficient and safe operations.
- Coordinate activities with Star Alliance Partners to ensure CodeShare Agreements and procedures are correctly reflected.
- Represent Air Canada at meetings and workshops with various authorities, defending our interests.
- Monitor and maintain budgets, cost control, and accounting activities.
**Requirements:**
- Bachelor's degree or equivalent in a relevant field, with at least 2 years of experience in a leadership role and/or experience in the airline industry.
- Strong understanding of airport operations and passenger movements.
- Excellent verbal and written communication skills, with the ability to converse with all levels of an organization.
- Ability to work shift, weekend, and statutory holidays, and work beyond rostered hours due to irregular flight operations.
- Strong commitment to teamwork and employee engagement.
- Excellent interpersonal skills, with the ability to adapt to change management initiatives.
- Fluency in Spanish and English, with French an asset.
- Demonstrate passion for travel.
- Advance knowledge of Word, Excel, and Departure Control System (DCS).
- Right to work in Mexico.
**Diversity and Inclusion:**
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible, and rewarding work environment that highlights employees' unique contributions to our company's success.
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