Quality Control Team Lead
hace 1 mes
We are seeking a highly skilled and experienced Quality Control Team Lead to join our team at Eurofragance. As a key member of our quality assurance team, you will be responsible for leading the QC department, planning, organizing, and carrying out tasks related to quality control of raw materials and finished products.
Main Responsibilities:
- Perform raw materials and fragrances quality control (organoleptic and physical-chemical analysis).
- Identify and define processes for production to raise the standard of quality.
- Oversee and lead investigations on quality issues of internal rejections and customer complaints.
- Identify root causes and find solutions for those products that do not meet the standard.
- Partner with cross-functional departments on quality-related resolutions.
- Lead engagement with external customers on quality-related technical queries.
- Manage, maintain, and continually improve systems to meet customer requirements.
- Follow up with customers on incidents after shipping.
- Assure all QC equipment in the QC lab is well maintained.
- Translate organizational objectives into departmental objectives and develop and optimize them.
- Draw up schedules for the analyses to be carried out considering the capacities of the employees.
- Coordinate, coach, and motivate the team, plan, and monitor the human capacity to achieve targeted output.
- Promote and monitor the quality of the department's output.
- Lead continuous process improvement, process automation, and digitalization to increase efficiency and productivity in APAC.
- Work in collaboration with the Global QC team in processes alignment.
Requirements:
- At least a degree in chemistry, biology, food, or pharmaceutical field.
- Good communication skills in English, both verbally and in writing.
- 5 years of experience in a fragrance company in a technical or analysis or quality control department, and at least 1-2 years in a management role.
- Good at raw materials and/or final product olfactory analysis.
- SAP knowledge, chromatograph, densimeter, colorimeter, good practices in laboratory, smelling skills.
About Eurofragance:
We are a global company with headquarters in Spain and subsidiaries in Dubai, Singapore, Mexico, Turkey, and India among others. We are passionate about creating high-quality fragrances and are committed to our Corporate Social Responsibility policy and our commitment to the Environment.
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