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Infrastructure Systems Specialist

hace 2 meses

Xico, México Citigroup Inc. A tiempo completo

Job Summary: We are seeking a highly motivated and detail-oriented Infrastructure Analyst 1 to join our Technology Infrastructure team at Citigroup Inc. As an Infrastructure Analyst 1, you will play a critical role in assisting with LAN/WAN and help desk administration activities, including network maintenance, technical guidance, and security.

Key Responsibilities:

  • Diagnose and resolve technical issues through troubleshooting and basic analysis, escalating issues as necessary
  • Participate in testing activities, including the creation and execution of test scripts
  • Apply knowledge of infrastructure technology and policies to process data, resolve issues, and execute administrative tasks
  • Assess the applicability of previous experiences and evaluate options under circumstances not covered by procedures
  • Exchange ideas and information in a concise and clear manner
  • Assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets

Qualifications:

  • Previous relevant experience preferred
  • Ability to develop projects required for design of metrics, analytical tools, benchmarking activities, and best practices
  • Effective written and verbal communication skills
  • Effective analytic/diagnostic skills
  • Ability to work with virtual and in-person teams and work under pressure or to a deadline
  • Demonstrated knowledge of operational process changes and improvement

Education: Bachelor's/University degree or equivalent experience

Job Family: Technology

Job Family Group: Infrastructure

Time Type: Full time

Citigroup Inc. is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.