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Infrastructure Technology Analyst

hace 1 semana


Xico, México Citi A tiempo completo

Citi is a leading global bank seeking an experienced Infrastructure Technology Analyst to join its team. As an intermediate-level role, this position plays a crucial part in assisting with LAN/WAN and help desk administration activities, including network maintenance, technical guidance, and security coordination with the Technology Infrastructure team.

The primary objective of this role is to utilize infrastructure technology knowledge and identified policies to process data, resolve issues, and execute administrative tasks efficiently.

Responsibilities:

  • Diagnostics and problem resolution through evaluative judgment, troubleshooting, and analysis
  • Ensure successful completion of data loads and batch processing
  • Participate in testing activities, including creation and execution of basic test scripts
  • Execute project plan tasks
  • Participate in control activities (risk, self-assessment, COB, audit, etc.) and make recommendations for enhancements
  • Evaluate issues using existing procedures or similar/related experiences; recommend and implement solutions
  • Exchange ideas and information in a concise and clear manner

Qualifications:

  • 0-2 years of experience in a Technology Infrastructure role
  • Ability to communicate technical concepts to non-technical audiences
  • Ability to work with virtual and in-person teams, and work under pressure or to a deadline
  • Effective written and verbal communication skills
  • Effective analytic/diagnostic skills

Education:

  • Bachelor's/University degree or equivalent experience

This role provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

We estimate the salary range for this position to be between $60,000 and $80,000 per year, based on industry standards and location.

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.