Program Management Director
hace 2 semanas
The Program Manager provides strategic leadership and direction to teams, applying in-depth knowledge to provide value-added perspectives and advisory services. This role requires strong communication and diplomacy skills, with responsibility for the volume, quality, and timeliness of end results. The Program Manager will ensure motivation and development of the team through professional leadership, including performance evaluation, compensation, hiring, disciplinary actions, and direction of daily tasks and responsibilities.
Key Responsibilities:- Supports planning, directing, and coordination of day-to-day activities of running a program or portfolio of programs.
- Ensures change control is executed throughout the program.
- Ensures appropriate program staffing levels.
- Creates program plans, including benefits management, stakeholder management, acceptance, and central program issue logs.
- Assigns resources to the program and monitors change control execution.
- Identifies, documents, and understands program dependencies.
- Identifies key stakeholders who participate in program scope definition.
- Tracks actual program costs, identifies variances, and reforecasts program costs as needed.
- Measures program management performance against standards.
- Ensures appropriate program staffing levels.
- Establishes program communication needs and creates a program communication plan.
- Creates the program risk management plan.
- Works with the procurement team to create, administer, track, and close program contracts.
- Makes recommendations for training and development needs for assigned personnel.
- Coaches and evaluates team performance, making recommendations for pay increases, promotions, etc.
- Assesses risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards.
- 5-8 years of experience
- Qualification in program management or equivalent (PgMP/PMP/PRINCE2)
- Demonstrated experience as a Program or Project Manager and/or Lead medium to large cross-functional projects with commensurate people management experience
- Bachelor's/University degree or equivalent experience
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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