Document Processing Specialist

hace 1 mes


Xico, México Citi A tiempo completo

The Doc Support Specialist role at Citi involves performing basic assignments under direct supervision. This position may service a range of products and services, applying knowledge of broad work area procedures and activities. Key responsibilities include:


**Document Receipt and Verification**: Verify receipt of all documents received and check for accuracy and completeness.


**Document Archiving and Retrieval**: Records duties include archiving, storing, retrieving, and reconciling documents as received.


**Imaging and Scanning**: Imaging duties include setup, document preparation, and scanning documents into the database and returning electronic files to the appropriate business lines.


**Issue Resolution**: Resolves moderately complex issues and escalates as required.


**Administrative Support**: May support one or two business lines in a single system or multiple portfolios (records retention), preparing documents for review, following up with clients, and modifying contracts within established procedures while meeting quality standards.


**Communication and Interactions**: Interacts with internal and external customers, including legal institutions and dealers/customers, to complete work requirements.


**Physical and Technical Requirements**: Must be able to lift 50 to 70 pounds consistently and use a variety of office equipment, including a computer, scanners, and photocopiers.


**Education and Skills**: High School diploma or equivalent and intermediate computer, math, and data skills are required.


This role is a full-time position requiring a range of skills, including administrative support, document processing, and communication. If you are a detail-oriented individual with strong organizational skills, this may be the role for you.


**Responsabilidades**:


Recibe, registra, controla y distribuye documentación para diversas áreas, similar a un trabajo de mensajería.


Armado de expedientes y receptor de documentos a través de mensajería interna.


Distribuir documentos a los analistas de las áreas correspondientes.


Rastreo de documentos y mapeo de documentos.


Captura en base de datos de los documentos recibidos.


**Requisitos**:


Experiencia en mensajería deseable.


Manejo básico de office y conocimientos de PC.


Experiencia en lectura de códigos y distribución de documentos deseable.


Amplias capacidades de análisis de información y de aprendizaje.


Hábil para capturar información y habilidades para trabajar en equipo.


This role is a key part of the Document Support team at Citi, working to ensure the efficient processing and management of documents. If you have strong organizational skills and attention to detail, this may be the role for you.


**Zona de Trabajo**: Revolución/ Alvaro Obregon/ L-V 9 am a 6 pm


**Job Family Group**:


Operations - Core


**Job Family**: Document Support


**Time Type**: Full time


Citi is an equal opportunity and affirmative action employer.


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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