Business Technology Manager
hace 2 semanas
**Job Summary**
We are seeking a highly skilled Business Technology Manager to join our team at British American Tobacco. As a key member of our organization, you will be responsible for supporting our Global Leaf/Agri Operations function, with a geographical focus on Mexico and America.
**Key Responsibilities**
- Collaborate with customers, business stakeholders, and subject matter experts to capture digital tools and data analytics business requirements, validate, and detail them.
- Explain customer and business needs to the immediate team and collaborate optimally with them to break down sophisticated pieces of work into smaller result pieces of value for digital use cases.
- Support strategic project IT delivery leads in project roadmap creation and project execution, including reporting, and supporting all phases of the project.
- Analyze and review application landscapes.
- Maintain regular performance review processes with IT customers and service providers, covering review of outstanding actions, current performance, capacity planning, business release management, patch management, and audit requirements.
- Cooperate with appropriate actions to maintain or improve service levels.
- Lead successful end-to-end delivery of strategic project D&A deployments, prioritizing work and making appropriate trade-offs.
- Communicate progress, proactively handle risks and issues, and bring up vital matters.
- Coordinate and support troubleshooting.
**Requirements**
- Bachelor's degree or equivalent experience in computer science.
- 9 to 12 years of work experience related to the management of business-facing IT experience or engagement in IT projects in a global and multifaceted environment.
- Ability to interpret business IT and functional strategies, understand the Group's operating model, and the implications of actions in one area on other functions.
- Strong analytical skills.
- Proficiency in English language.
- Practical knowledge of Agile and DevOps.
**About Us**
At British American Tobacco, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. We are a global top employer with 53,000 BAT people across more than 180 markets, and we are dedicated to making a positive impact on the world.
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