Energies Systems Specialist

hace 4 semanas


VeracruzLlave, México Tc Energy A tiempo completo

We are looking for a skilled Energies Systems Specialist to join our team in Mexico. As a key member of our IS / IT department, you will be responsible for providing top-notch technical support and services to our end-users.

**About the Role:**

As an Energies Systems Specialist, you will be the primary point of contact for all IS Infrastructure & Mobility issues. Your duties will include:

  • Providing on-site and remote technical support to our users;
  • Training users on IT policies, processes, and standards;
  • Investigating and resolving incidents and new requirements;
  • Identifying opportunities for continuous improvement to our IT processes;
  • Managing Active Directory, console devices, and RSA equipment;
  • Tracking tickets, incidents, and requests;
  • Supporting satellite telephones and AV rooms;

**Requirements:**

To be successful in this role, you will need:

  • A Bachelor's degree in Computer Systems Engineering or a related field;
  • A minimum of 4 years of experience in technical support and end-user services;
  • Fluency in English, with excellent communication and problem-solving skills;
  • Knowledge of Windows (Server, 10) and Office 365;

**Preferred Qualifications:**

  • ITIL certification;
  • Experience with Intune and mobile device management;

**Salary:** The estimated salary for this position is $60,000 - $80,000 per year, depending on location and experience.

TC Energy is a leading energy infrastructure company in North America, operating in three countries and spanning seven Canadian provinces and 34 U.S. states. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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