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We are seeking a highly skilled Data Quality Manager to join our team at Amazon Mexico. As the IDQ Program Manager for 3P Mexico, you will play a critical role in ensuring the quality and accuracy of selection quality for the MX marketplace.
Key Responsibilities- Develop and Execute IDQ Strategy
Develop and execute a comprehensive IDQ program for our 3P sellers in Mexico, driving improvements in product data quality, catalog accuracy, and operational efficiency. - Collaborate with Stakeholders
Collaborate closely with 3P sellers, internal subject matter experts, and cross-functional stakeholders to identify and resolve item data quality issues, implementing corrective actions and process improvements. - Analyze Data and Drive Insights
Analyze product data, seller performance, and customer feedback to identify trends, opportunities, and risks, and use these insights to inform IDQ strategy and decision-making. - Define and Monitor KPIs
Define and monitor key performance indicators (KPIs) for the 3P Mexico IDQ program, setting targets and driving continuous improvement. - Lead Cross-Functional Teams
Lead cross-functional teams to implement new IDQ initiatives, processes, and tools, ensuring smooth rollouts and adoption across the 3P seller network. - Provide Regular Reporting
Provide regular reporting and presentations to senior leadership on the performance and health of the 3P Mexico IDQ program. - Stay Up-to-Date with Industry Trends
Stay up-to-date with industry best practices, regulations, and customer expectations, and incorporate these into the 3P Mexico IDQ program.
Bachelor's Degree or Equivalent
Bachelor's degree or equivalent in a relevant field, such as business administration, computer science, or engineering.
Program or Project Management Experience
2+ years of program or project management experience, with a focus on data quality and process improvement.
Technical Skills
Intermediate-level knowledge of Excel, including pivot tables, charts, and data cleansing. Experience with SQL is a plus.
Language Skills
Fluent in English and Spanish, with the ability to communicate effectively with stakeholders across the organization.
Preferred Qualifications
Experience working with 3P seller networks or international operations, as well as experience with data analysis and problem-solving.
