Strategic Customer Engagement Solutions Specialist

hace 2 meses


Xico, México Stitch Consulting Services, Inc. A tiempo completo
About This Role

We're looking for a highly skilled Strategic Customer Engagement Solutions Specialist to join our team at Stitch Consulting Services, Inc.

This is an exciting opportunity to leverage your expertise in marketing technology, customer data platforms (CDPs), and platform architecture to deliver innovative solutions that transform customer engagement strategies for our clients.

As a key member of our sales team, you will collaborate closely with Solution Leads and Account Directors to drive sales by showcasing the value of our services and solutions. Your technical expertise will be essential in providing guidance on proposed solutions, ensuring alignment with client objectives and industry best practices.

What You'll Do
  • Provide expert guidance on technical and functional aspects of proposed solutions.
  • Thoroughly understand business & technology objectives of prospects & customers.
  • Help Solution Leads and Account Directors drive sales by showing the value in the services we provide and the solutions we've built.
  • Bring a fresh and innovative technical perspective to the sales process.
  • Act as a valuable sounding board for both internal teams and clients.
Requirements
  • Mastery of marketing technology, CDPs, data governance, marketing and transactional messaging, and platform architecture.
  • Excellent communication skills.
  • Able to travel up to 25% for customer site visits.
Success Metrics
  • Deliver compelling, solution-oriented presentations that demonstrate how a Braze-centric strategy implemented by Stitch will transform clients' marketing efforts.
  • Build strong, trusting relationships with enterprise-level clients.
  • Contribute to developing and refining pricing and staffing models.

The ideal candidate will possess a strong understanding of marketing technology, excellent communication skills, and the ability to think creatively. If you are passionate about delivering innovative solutions that drive business results, we encourage you to apply for this exciting opportunity.

Estimated Salary: $120,000 - $180,000 per year, depending on location and experience.



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