Clinical Communication Solutions Specialist
hace 1 mes
TigerConnect revolutionizes healthcare communication with its cutting-edge clinical collaboration platform, empowering care teams to deliver exceptional patient outcomes. As a Clinical Communication Solutions Specialist, you will play a pivotal role in driving customer success and growth for our clients.
**Key Responsibilities:**
- Establish and nurture strong relationships with clients to drive successful outcomes
- Understand clients' strategic goals, priorities, and metrics of success to align TigerConnect solutions with their objectives
- Collaborate with project managers and clinical SMEs to document and share client success stories and ROI
- Identify at-risk clients early and develop interventions to address challenges
- Leverage customer usage data to provide actionable insights, promoting improved workflows, adoption, and value realization
- Recommend additional TigerConnect services and products to support clients' goals in clinical communication and teamwork
**Requirements:**
- Bachelor's degree in Communications, Marketing, Business Administration, Clinical, or a related field, with 2-4 years of client partnership experience
- Background in healthcare or healthcare technology preferred
- Exceptional relationship-building and communication skills across various management levels
- Proficient in analyzing customer data to drive strategy and recommendations
- Strategic thinker with excellent problem-solving skills and the ability to adapt to changing situations
- Familiarity with Salesforce or similar CRM technologies
- Previous experience in SaaS, mobility, cloud, or healthcare industry within a high-growth environment is beneficial
**What We Offer:**
- A dynamic work environment that fosters innovation and collaboration
- Competitive salary: $80,000 - $110,000 per year
- Comprehensive benefits package with excellent medical, dental, vision, and life insurance coverage for you and your family
- Annual wellness programs focusing on mental and physical well-being
- Flexible time off policy with no limit on the number of days off
- Opportunities for professional growth and development through LinkedIn Learning License
- Recognition as a Best Places to Work in Los Angeles (2022) and one of Inc. 5000's Fastest Growing Companies
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