Business Transformation Operations Specialist
hace 1 día
At General Motors, we're committed to leading the change that will make our world better, safer, and more equitable for all. As a Business Transformation Operations Specialist, you'll play a key role in driving this transformation by implementing People Services activities on time, executing tasks with quality, and managing KPIs to deliver exceptional service to customers.
Job DescriptionThis hybrid role requires a self-starter who can work independently and as part of a team to identify opportunities for process improvements and implement solutions using analytics. You'll be responsible for quality assurance, analysis, and support, as well as developing analytical skills within the team.
You'll use data to produce fresh insights for projects and processes, promoting continuous improvement across all activities and workflows. Your goal is to ensure delivery of services attributed to your responsibility under Global metrics, while maintaining confidentiality when handling employee information.
Required Skills and Qualifications- End-to-end process management, including optimization, workflow development, and management
- Autonomy and self-motivation with the ability to work under pressure
- Excellent customer orientation and stakeholder management skills
- Analytical thinking and attention to detail
- Global perspective and company acumen
- Proficiency in MS Office, particularly Excel Macro and Power BI
Our vision is a world with Zero Crashes, Zero Emissions, and Zero Congestion. We believe in making our world better, safer, and more equitable for all. As a Business Transformation Operations Specialist, you'll be an integral part of achieving this vision.
Why Join UsWe aspire to be the most inclusive company in the world, fostering a culture of inclusion and belonging. Our Work Appropriately philosophy supports this foundation, providing employees with flexibility to work where they can have the greatest impact on achieving our goals. Every day, we want every employee to feel they belong to one General Motors team.
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