Site Reliability Engineer

hace 4 horas

Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo
About the Role

We are seeking a highly skilled Site Reliability Engineer to join our team at Thomson Reuters. As a Site Reliability Engineer, you will play a critical role in ensuring the reliability and performance of our cloud-based applications and infrastructure.

Key Responsibilities:

  • Provide technical support and delivery capability for the design, testing, delivery, support, and maintenance of production services in the technical operations environment.
  • Contribute to initiatives for driving down incident rates and improving service recovery times.
  • Develop and deliver high-quality solutions for SRE team using modern SRE operational and development practices.
  • Work closely with various operational, project, development, and product teams to ensure ongoing service delivery and support can be maintained to agreed service levels.
  • Participate in end-to-end operational aspects of ONESOURCE Platform Applications by working closely with Architects, DevOps, Product, and development teams.

Requirements:

  • Bachelor's degree in Computer Science discipline and at least 1 AWS Certification is a must.
  • 2 plus years of experience as an SRE engineer or DevOps engineer on AWS Cloud platform.
  • Ability to work with minimal guidance or no supervision from Senior Site Reliability Engineers.
  • Demonstrate high proficiency in automation, system monitoring, and cloud-native applications.
  • Ensure highest level of uptime, up-to-date server patching, and SSL certificates, and implement system-wide corrections to prevent reoccurrence of issues.
  • Triage, troubleshoot, and resolve issues using golden signals and go past golden signals (Chaos Engineering/Gameday etc.).
  • Create and develop documentation on Application services, infrastructure details, Recovery Procedures, Root cause analysis.
  • Proactive monitoring of the availability, latency, scalability, and efficiency of all services.
  • Perform periodic on-call duty as part of the SRE team on a rotational basis.
  • Experience with SQL, Windows Servers, Load balancers, Linux, and AWS services such as AWS, Docker, and Kubernetes, CloudFormation, CloudWatch, CodeDeploy, DynamoDB, Lambda, SQS, Amazon FSX, Elastic Search, and networking concepts are must.
  • Working knowledge of infrastructure components (e.g. routers, load balancers, cloud products, container systems, compute, storage, and networks).
  • Experience with tools such as Jenkins, Ansible, GitHub, PagerDuty, ServiceNow, Datadog, CloudWatch are required.

What's in it for you?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

  • Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role).
  • Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance.
  • Culture: Globally recognized and award-winning reputation for equality, diversity, and inclusion.
  • Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company.
  • Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually.
  • Purpose-Driven Work: We help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

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