Technical Specialist

hace 3 semanas


Xico, México Avaya Corporation A tiempo completo
About the Opportunity

Avaya is seeking a skilled Technical Specialist to provide onsite support for our customers. As a Technical Specialist, you will be responsible for troubleshooting and resolving technical issues with our Avaya communication systems.

Key Responsibilities
  • Provide remote support for Avaya Aura Communication Manager, Avaya Session Manager, and other Avaya products
  • Diagnose and troubleshoot technical issues with SIP environments and system integrations
  • Support Voice over IP, endpoints, and trunks
  • Work with customers to resolve technical issues and provide solutions
  • Collaborate with other vendors and service providers to resolve technical issues
Requirements
  • Bachelor's degree in a technical field or equivalent experience
  • Experience with Avaya products and SIP environments
  • Strong communication and problem-solving skills
  • Ability to work effectively in a team environment
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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