Technical Specialist
hace 3 semanas
Avaya is seeking a skilled Technical Specialist to provide onsite support for our customers. As a Technical Specialist, you will be responsible for troubleshooting and resolving technical issues with our Avaya communication systems.
Key Responsibilities- Provide remote support for Avaya Aura Communication Manager, Avaya Session Manager, and other Avaya products
- Diagnose and troubleshoot technical issues with SIP environments and system integrations
- Support Voice over IP, endpoints, and trunks
- Work with customers to resolve technical issues and provide solutions
- Collaborate with other vendors and service providers to resolve technical issues
- Bachelor's degree in a technical field or equivalent experience
- Experience with Avaya products and SIP environments
- Strong communication and problem-solving skills
- Ability to work effectively in a team environment
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
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