Release Manager II
hace 1 mes
**About BigCommerce**
BigCommerce is a leading e-commerce platform that empowers merchants to grow their businesses. We're passionate about delivering an exceptional experience for our customers and employees alike.
**Job Summary**
We're seeking a highly skilled Release Manager II to join our team. As a key member of our release management team, you'll be responsible for planning, coordinating, and executing releases across our enterprise. Your expertise will ensure a smooth and controlled deployment process, minimizing disruption to our business operations.
**Key Responsibilities**
- Collaborate with development, QA, and operations teams to plan release schedules and milestones, considering business priorities and risks.
- Manage development, testing, and production environments, including environment refresh, data anonymization, and configuration management.
- Coordinate system integration testing (SIT) and user acceptance testing (UAT), ensuring test environments are ready and test data is available.
- Oversee the deployment of releases into production, managing rollback plans and communication with stakeholders.
- Implement and enforce change management processes to control and track changes to the production environment.
- Maintain release documentation, including release notes, deployment instructions, and post-release evaluations.
- Identify and mitigate risks associated with releases, ensuring minimal disruption to business operations.
- Provide regular reports and metrics on release progress, dates, and escalations on performance to stakeholders.
**Requirements**
- 5-10 years of experience in SaaS technologies, specifically managing release and deployment management for medium-large software development projects in a SOX/ITGC compliance environment.
- Working experience with CI/CD and Agile development processes. Improvement/quality certifications are a plus (e.g. PMP, ScrumMaster, Lean or Six Sigma).
- Must demonstrate direct experience using Agile methodologies for managing projects and coaching teams.
- Work experience using a variety of tools like JIRA, Confluence, GitHub, Smartsheets, and G Suite.
- Self-driven, with superior organizational skills, integrity, and great follow-through on tasks.
- Naturally curious, innovative, and creative, with a passion for optimizing processes.
- Fun, charismatic, and flexible, with excellent communication skills.
- Motivated, with a strong understanding of the impact of a highly satisfied team on business success.
- Positive, with a can-do attitude and a willingness to help build something amazing.
**What We Offer**
BigCommerce is a dynamic and growing company that offers a competitive salary, comprehensive benefits, and opportunities for professional growth and development. If you're a motivated and experienced Release Manager II looking for a new challenge, we encourage you to apply.
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