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Bilingual Loss Prevention Specialist
hace 2 meses
At AT&T Mexico, we are committed to delivering exceptional customer experiences and protecting our revenue. As a Bilingual Loss Prevention Representative, you will play a critical role in ensuring our customers are connected to the services they need while safeguarding our business from revenue losses.
**Key Responsibilities:**
• Review customer credit files and account activity to make informed decisions about new service activations.
• Partner with sales teams to identify trends and make sound business decisions that protect our customers and revenue from fraud and non-payment.
**Requirements for Success:**
• Native or bilingual proficiency in English, with excellent comprehension, speaking, and writing skills.
• High school education, with some college education preferred.
• 2 years of experience in customer service, billing, collections, or loss prevention.
• Proficiency in using a Windows-based PC.
**What We Offer:**
• Competitive monthly gross salary of MXN $25,166.
• Monthly grocery vouchers of MXN $3,146.
• Monthly restaurant vouchers of MXN $2,517.
• Comprehensive life insurance.
• Savings fund.
• SGMM benefits.
• 30 days of Christmas bonus.
