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Clinical Research Coordinator
hace 1 mes
At ICON, we're driven by a shared vision to advance and improve patients' lives. As a Clinical Research Coordinator, you'll play a vital role in supporting our growth and success by encouraging patients to participate in clinical research studies.
Key Responsibilities:
- Screen potential study participants to determine suitability for trials
- Accurately review, enter, and edit patient information in our CTMS system
- Book patient appointments into CTMS, ensuring accurate and up-to-date entries
- Attend study-related training and maintain a working knowledge of study protocols
- Meet daily recruitment targets, including daily calls made, pre-screens completed, and leads contacted in a timely manner
Requirements:
- Excellent English communication skills, both written and verbal
- Bachelor's degree
- Experience in customer service or sales positions considered an asset
- Excellent interpersonal skills and telephone manner
- Basic understanding of medical terminology helpful but not essential
Benefits of Working at ICON:
We offer competitive salary packages, regular benchmarking against competitors, and annual bonuses reflecting delivery of performance goals. Our comprehensive benefits package includes health-related benefits for employees and their families, competitive retirement plans, and related benefits like life assurance.
At ICON, we're committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.