Quality Engineering Director

hace 4 semanas


Ramos Arizpe, Coahuila de Zaragoza, México North American Production Sharing A tiempo completo

**Job Title:** Quality Engineering Director

**About the Role:**

North American Production Sharing is seeking a highly skilled Quality Engineering Director to lead our customer quality relationships and ensure customer satisfaction through effective quality engineering processes and solutions.

**Responsibilities:**

**Leadership and Team Management:**

Lead and manage a team of quality engineers, providing direction, guidance, and support to achieve departmental goals and objectives.

**Customer Relationship Management:**

Serve as the primary point of contact for customer quality-related issues and concerns, establishing and maintaining strong relationships with key customers.

**Quality Issue Resolution:**

Investigate and analyze customer quality issues, root causes, and corrective actions, utilizing problem-solving tools and methodologies such as 8D and 5 Whys.

**Continuous Improvement:**

Collaborate with engineering, manufacturing, and supply chain teams to identify opportunities for process improvement and quality enhancement.

**Quality Metrics and Reporting:**

Establish key quality performance indicators (KPIs) and metrics to monitor and measure customer quality performance, preparing and presenting regular quality reports and performance dashboards.

**Requirements:**

Bachelor's degree in engineering or related field; advanced degree preferred, with minimum 7-10 years of experience in quality engineering or quality management roles.



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